Deposit Dana is just a service that permits Users to transfer funds through Bank-account and/or cellular phone/smartphone (Send Money) features in DANA application. Additionally it provides User with the opportunity to send money to other DANA users or non-DANA users via chat/messaging and through agents in collaboration with EDIK.

Utilizing the Send Money feature, User may input the recipient’s identity information such as name, date of birth and/or telephone number in respect with his/her identity card, along with the nominal money to be sent. Moreover, the sender will have to provide a code and/or OTP along with other security methods determined by EDIK in order to ensure the authenticity of the recipient’s identity.

By entering the requisite data, User consents and agrees to permit EDIK to get into his/her mobile telephony system (phonebook) for the purposes of sending money to other DANA users or non-DANA Users. If User fails to supply EDIK with his/her telecommunications services password or other security mechanism, EDIK will be denied the use of User’s telecommunications system and she or he will not be able to send money utilizing the Send Money feature.

In case of failure or other reason which is why EDIK struggles to send the amount of money, it is the responsibility of User to contact his/her Bank in the united kingdom of withdrawal and/or Agent for processing. This is done in respect with the Bank’s and/or Agent’s policies on the problem, including however, not limited by fees for sending money or the withdrawal of a payment instrument.

The balance of DANA balance or card that is stored in DANA may be used for payment of services on the DANA application, or for purchases at Merchant, with due observance of the policies of the issuer of the payment instrument. If the transaction is carried on the DANA application, EDIK will forward the payment instructions to the issuing party of the relevant payment instrument.

In case a User uses the DANA Balance or even a payment instrument to make Transactions at Merchant, she or he is obligated to pay the charges for such transactions at the Merchant’s premises. If she or he doesn’t pay, she or he will not be entitled to get any refunds from the Merchant.

EDIK will inform the Users of any changes in DANA Protection Policy and/or its terms and conditions through communication media. Additionally, EDIK reserves the proper to change its DANA Protection Policy and/or its terms of conditions without prior notice.

DANA Protection is an application of protection supplied by EDIK to Verified Users against unauthorized transactions in DANA accounts, because of account take control (ATO). For a User to claim DANA Protection, she or he must first follow the procedures and steps set by EDIK.

For more information about DANA Protection, go to the DANA website or DANA application.

Form Send Money, Direct Debit and DANA Business Account features, EDIK also offers other features. These features can be activated by the User in respect with their preferences and needs. However, these features aren’t guaranteed to meet up User requirements. Additionally, EDIK cannot guarantee the option of the services offered in these features. Nevertheless, EDIK will attempt its best to ensure the services are available and meet User needs.